Amazon

Finops Analyst, AR Disputes Team

Posted On

March 2, 2026

Location

Hyderabad, Telangana

Experience Level

Freshers/Experienced

Job Type

Finance & Accounting

Apply By

March 24, 2026

Job Description

GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst, you will support Amazon’s customers to resolve billing defects, reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and have ability to understand complex disputes resolution process.
Summary of Responsibilities
• Understanding of Accounts Receivables process and systems
• Follow-up with internal teams via emails and calls to ensure timely resolution of disputes
• Proven ability to work successfully in an ambiguous environment
• Proven ability to meet tight deadlines, prioritize workload and meet productivity goals
• Fluency in Microsoft Excel is a must
• Continually look at ways to improve the customer experience
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Reconcile complex accounts and have excellent attention to detail

Key job responsibilities
GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst, you will support Amazon’s customers to resolve billing defects, reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and have ability to understand complex disputes resolution process.
Summary of Responsibilities
• Understanding of Accounts Receivables process and systems
• Follow-up with internal teams via emails and calls to ensure timely resolution of disputes
• Proven ability to work successfully in an ambiguous environment
• Proven ability to meet tight deadlines, prioritize workload and meet productivity goals
• Fluency in Microsoft Excel is a must
• Continually look at ways to improve the customer experience
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Reconcile complex accounts and have excellent attention to detail- Degree in Finance/Accounting/Business Studies or other related areas • 3 to 4 years of experience in Accounts Receivables or other customer facing department experience • Ability to provide exceptional customer experience • Strong communication skills, both written and verbal • Good interpersonal skills and team player • Ability to take initiatives, meet tight deadlines and prioritize workload • Proficient in Microsoft Excel and Word

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