Capgemini

Kore.AI - C

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

  • Design, develop, and deploy chatbots and virtual assistants using the Kore.ai platform.
  • Collaborate with stakeholders to gather requirements and define project objectives.
  • Customize and configure Kore.ai bots to meet specific business needs and integration requirements.
  • Integrate chatbots with various third-party applications and systems using APIs.
  • Implement natural language processing (NLP) and machine learning algorithms to enhance bot capabilities.
  • Test and debug chatbots to ensure optimal performance and user experience.
  • Monitor and maintain deployed chatbots, troubleshoot issues, and perform necessary updates and enhancements.
  • Stay updated on industry trends and best practices in conversational AI and apply them to improve existing solutions.
  • Provide technical guidance and support to junior developers and team members.
  • Document design specifications, development processes, and deployment procedures.

Your Profile

  • Bachelor’s degree in computer science, Engineering, or a related field.
  • 10-12 years of experience in software development, with at least 3-5 years of hands-on experience in building chatbots and virtual assistants.
  • Proficiency in programming languages such as Java, Python, or JavaScript.
  • Extensive knowledge of the Kore.ai platform and its features, including bot development, customization, and integration capabilities.
  • Experience with natural language processing (NLP) and machine learning techniques for conversational AI.
  • Strong understanding of API integration and web services.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Effective communication skills, both verbal and written.
  • Prior experience in leading chatbot development projects or mentoring junior developers is a plus.

What you 'love about working here

  • You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
  • You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
  • At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.


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