Oracle
Oracle Finance Fusion Functional Engineer
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Job Description
1) As a primary point of contact for customers, should be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
2) Experience with all aspects of the system – support, testing and Pre & Post implementation activities.
3) Resource should be able to independently work on Support and resolving issues
4) Resource should be able to investigate, analyze and provide solution for any customer specific requirememts
5) Work with OMCS/DBA team. Knowledge of SRs, RFCs and My Oracle Support is required.
6) Lead the team through all aspects of service delivery.
Career Level - IC3
Jobs at Hyderabad
Amazon
Software Development Engineer (SDE-…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 13, 2025
Amazon
Business Intelligence Engineer I
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 13, 2025
Amazon
Sr Workforce Analyst, AWS Support E…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 13, 2025
Amazon
Business Analyst, GCOI
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 13, 2025
Senior Software Engineer, Full Stack
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 8, 2025
Oracle
Applications Developer 3
Professional
Hyderabad, Telangana
Last Date: May 20, 2025
Amazon
Account Health Support Specialist -…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 20, 2025
Oracle
Applications Developer 4
Professional
Hyderabad, Telangana
Last Date: June 9, 2025
Oracle
Applications Developer 3
Professional
Hyderabad, Telangana
Last Date: June 30, 2025
More Jobs at Oracle
Oracle
Oracle Fusion SCM Technical/ Functi…
Professional
Bengaluru, Karnataka
Last Date: Sept. 3, 2025
Oracle
Senior Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: July 28, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: Sept. 15, 2025
Oracle
Production Service Systems Administ…
Professional
Bengaluru, Karnataka
Last Date: Sept. 15, 2025
Oracle
Lead Specialist - Customer Deal Des…
Professional
Bengaluru, Karnataka
Last Date: July 5, 2025
Oracle
Consulting Technical Manager
Professional
Bengaluru, Karnataka
Last Date: Sept. 14, 2025
Oracle
Senior Network Developer 3
Professional
Bengaluru, Karnataka
Last Date: July 29, 2025
Oracle
Lead Oracle DBA/Exadata DBA
Professional
Mumbai, Maharashtra
Last Date: Aug. 31, 2025
Oracle
Materials Planner 1-Mfg&Dist
Professional
Bengaluru, Karnataka
Last Date: Aug. 10, 2025
Actively Recruiting Companies at Hyderabad, Telangana