Oracle

Technical Writer 3-ProdDev

Job Description

The NetSuite global business unit of Oracle is looking for an exceptional, self-directed Senior Technical Writer to write help topics, release notes, and user assistance text for a complex ERP software application. The ideal candidate has excellent writing and verbal communication skills and ability to work in a fast-paced development environment. For more information about NetSuite, please visit https://www.netsuite.com.

Why work at Oracle

You'll be surrounded by smart, innovative, caring people invested in our customers and the community. If you're looking to share your unique perspective and ideas at a collaborative table and help equip all kinds of businesses achieve their visions, check us out. At Oracle, you can grow your career and learn new things.

What you will do
  • Collaborate with PM, development, QA, and other technical writers to successfully deliver assigned documentation projects.
  • Review product changes to determine scope of edits for assigned areas of documentation.
  • Write doc plans and help topics based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product.
  • Revise documentation to incorporate product updates and product enhancements requested by customers and internal users.
  • Proofread and edit documentation to ensure consistency of language and style, as well as correct application of templates.
  • Produce screenshots, flowcharts, and other graphics.
  • Write scripts for videos.
  • Write user assistance text and release notes.
  • Participate in writing and scrum team meetings.
  • Work on special projects.
  • Explore opportunities to integrate AI into your work processes.
  • Partner with other teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs.
 

Career Level - IC3


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