Oracle
Senior Technical Analyst
Job Description
As a Technical Support Analyst, responsible for troubleshooting As a member of the Support organization, your primary focus will be to provide support and deliver solutions to Oracle's customer base while acting as an advocate for customer needs. This involves resolving, troubleshooting, and reviewing front-end applications. You will gather information, utilize troubleshooting tools, shadow end users, and test workflows both internally and externally. This is a client-facing role requiring daily interaction with users.
You will troubleshoot backend issues by capturing log files, querying tables, updating database fields, and managing servers. Clear and effective communication, both verbally and in writing, is essential when collaborating with clients and internal stakeholders.
You will document all activities, resolutions, and knowledge articles throughout the investigation lifecycle. Prioritizing tasks based on severity and urgency is key, while balancing client needs with business requirements. Collaboration across teams is necessary to ensure that issues are addressed by the appropriate parties.
You will be required to work on-call support when needed and be flexible with working different shifts. Oracle Fusion technical and SaaS skills are mandatory.
Jobs at Hyderabad
Amazon
Sr. Administrator, BXT, BXT-SE
Freshers/Experienced
Hyderabad, Telangana
Last Date: Aug. 19, 2025
Practitioner Success Manager, Measu…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Aug. 14, 2025
KPMG
Analyst - Compliance Review- Legal
KI Professional
Hyderabad, Telangana
Last Date: Aug. 6, 2025
Amazon
Program Manager II, ASIN Localizati…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Aug. 12, 2025
Amazon
Software Development Engineer II, S…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Aug. 19, 2025
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: Sept. 10, 2025
Oracle
Applications Developer 3
Professional
Hyderabad, Telangana
Last Date: Sept. 7, 2025
Amazon
RME Manager I, RME
Freshers/Experienced
Hyderabad, Telangana
Last Date: Aug. 12, 2025
Amazon
Program Manager, Lead Development, …
Freshers/Experienced
Hyderabad, Telangana
Last Date: Aug. 19, 2025
Amazon
Support Engineer II, Relay Product…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Aug. 12, 2025
More Jobs at Oracle
Oracle
Java/ PL/SQL Developer - Core Banki…
Professional
Bengaluru, Karnataka
Last Date: Nov. 30, 2025
Oracle
Senior Networking Development Manag…
Professional
Bengaluru, Karnataka
Last Date: May 2, 2026
Oracle
Applications Developer 3
Professional
Hyderabad, Telangana
Last Date: Oct. 26, 2025
Oracle
Senior Developer – Cross-Platform U…
Professional
Bengaluru, Karnataka
Last Date: Dec. 9, 2025
Oracle
Telesales Business Development Repr…
Professional
Noida, Uttar Pradesh
Last Date: Aug. 31, 2025
Oracle
Senior Application Developer - OAS
Professional
Bengaluru, Karnataka
Last Date: Sept. 14, 2025
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: Dec. 24, 2025
Oracle
Lead Technical Architect
Professional
Bengaluru, Karnataka
Last Date: Dec. 7, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: Sept. 14, 2025
Oracle
Senior Oracle Fusion SCM - Technica…
Professional
Bengaluru, Karnataka
Last Date: Sept. 28, 2025