Oracle
Technical Analyst 1-Support
Job Description
Duties and tasks are standard with some variation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Desired qualifications include:
Technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 5 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
- Project Management / Support methodologies experience (i.e., PMP, ITIL, DevOps).
- Strong knowledge of Windows, Mac and Linux operating systems and mobile devices
- Knowledge of Microsoft Office Suite, Confluence, Jira, Slack, and Endpoint Solutions.
- Intermediate network troubleshooting.
- Should be experienced in multiple platforms and be able to complete assigned duties with minimal direction from management.
- Should be capable of multitask.
- Strong customer skills and customer oriented.
- Should have excellent communication skills English/Spanish (Oral & Written).
- Should be smart, enthusiastic and a good team player.
- Working knowledge of a Ticketing System (Jira Service Management).
- Ability and willingness to work in an environment providing 24x7x365 support.
- Ability to work during any five week days for supporting our customers during the weekend.
- Positions are based in Hyderabad, India (required to work from our office locations).
Career Level - IC1
Jobs at Hyderabad
Amazon
SDE2, Stores TA
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Amazon
Network Engineer II, Just Walk Out …
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Software Engineer III, CorpEng
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 3, 2025
Amazon
Software Development Engineer II, W…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Data Engineer, AFT BI Content
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Finance Business Systems Analyst, D…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 3, 2025
Amazon
Software Development Engineer, Amaz…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Team Manager, Recr Svc
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
ML Data Associate-II
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Capgemini
Business Advisor - B
Experienced Professionals
Hyderabad, Telangana
Last Date: July 2, 2025
More Jobs at Oracle
Oracle
Senior Contracts Administrator
Professional
Bengaluru, Karnataka
Last Date: Oct. 6, 2025
Oracle
Senior Analyst - Oracle EBS SCM Fun…
Professional
Bengaluru, Karnataka
Last Date: Aug. 12, 2025
Oracle
Senior Demo Engineer - Enterprise A…
Professional
Bengaluru, Karnataka
Last Date: Aug. 31, 2025
Oracle
Principal Consultant: Oracle Databa…
Professional
Bengaluru, Karnataka
Last Date: July 1, 2025
Oracle
Oracle Fusion SCM Technical/ Functi…
Professional
Hyderabad, Telangana
Last Date: Sept. 28, 2025
Oracle
Oracle Fusion Expert - ERP/SCM/HCM …
Professional
Bengaluru, Karnataka
Last Date: Aug. 20, 2025