Oracle

Principal Technical Account Representative (TAM)

Job Description

This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS).  Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud.

 

 Position Overview:

  • Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. 
  • Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. 
  • Able to do fit gap analysis and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. 
  • Act as an advocate for the Customer. 
  • Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. 
  • Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC).  
     

Career Level - IC4

Time Zone - Eastern Hours ( 5:30 PM IST - 2:30 AM IST) 


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