Oracle
ERP - Principal Support Engineer, Demo Services
Job Description
Would you like to:
- Work on highly visible demos that impact the success of the Oracle Fusion Applications business?
- Be one of the first to work at the leading edge of our products?
- Create innovative solutions to complex requirements?
As a member of the Demo Support organization, your focus is to deliver pre-sales support and solutions to the Oracle Sales teams while serving as an advocate for their demo needs. This involves resolving pre-sales demo issues while working closely with global sales consultant teams. A primary point of contact for presales demo issues, you are responsible for Support and providing advice and assistance to internal Oracle Sales team on diverse demo situations and escalated issues.
Desired Profile:
- Strong Customer Service Orientation
- Excellent written and oral communications skills
- Ability to work within virtual teams; to get a specific job done often requires working together with many colleagues spread out across different countries
- Self-motivated, you have the natural drive to learn and pick up new challenges
- Great team player and able to work and collaborate across global teams
- Out of box thinker who has an eye for detail, brings immense drive and a new perspective to problem solving.
- Results orientation, you will not be satisfied until the job is done with the right quality.
- Always looking to raise the bar of own skills and competencies
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