Virtusa
Conversational AI
Job Description
P1 STS
Experience
Atleast 3+ years relevant technical work experience, in developing and implementing Conversational AI.
Technical skills
Experience with Conversational AI projects and KoreAI, Intent identification and LLM development
Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
Proficiency in integrating AI solutions with RESTful APIs and external services.
Knowledge of web services, data retrieval, and integrations.
Hands-on experience with conversational AI platforms, frameworks, and tools.
Collaborate with cross-functional teams to design, develop, and deploy conversational AI applications using Kore AI, across IVR, chat, and voice platforms.
Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
Work with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
Integrate conversational AI solutions with external systems, web services, APIs, and databases.
Good to have skills
Knowledge of machine learning algorithms and techniques.
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.
Implementation of best practices and coding standards in conversational AI development, ensuring scalability and maintainability.
Stay updated with the latest trends in Conversational AI and Generative AI technologies, contributing to continuous improvement.
Knowledge in testing, debugging, and performance optimization of conversational AI applications.
Jobs at Hyderabad
Amazon
Software Development Engineer, VAST…
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Amazon
Support Engineer II, Relay Product…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Business Analyst, Sales Abuse Preve…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Program Manager-Control Tower- Neto…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Program Manager, Last Mile Analytic…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Manager, Operations, Marcopolo
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Software Dev Engineer II
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Amazon
Security & Loss Prevention Coordina…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Software Development Manager, Trans…
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Amazon
Quality Operations Manager, AGI Dat…
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
More Jobs at Virtusa