Oracle

Technical Analyst 3-Support

Job Description

Oracle Financial Services Global Industry Unit (FSGIU) is a world leader in providing IT solutions to the financial services industry. 900+ financial institutions spread across ~130 countries run the FSGIU Banking products, servicing millions of customers every day, using a variety of channels from traditional branch outlets to digital/contactless payments. These financial institutions need a trusted partner that has expertise and knowledge to offer industry-leading assistance. These institutions want to rely on product specialists and techno-experts who think out of the box and guide them with holistic and systematic solutions. They need an “ace team” who excel in proactive monitoring and troubleshooting that reduces instances of business disruptions and avoids reactive situations. We, Oracle Banking Support team, are well poised to meet these expectations of SaaS customers. We are strengthening our support offerings to ensure our SaaS customers are equipped for today and ready for the future with emerging technologies, cloud and more. 

You are keen to work on a large spectrum of state-of-the-art technologies in a real time, high volume, mission critical environment.  You are eager to experience the thrill and joy of getting customer accolades for skillfully managing critical situations, You have an appetite to hone your communication skills for CxO level customer interactions, You look forward to developing your skills in efficiently offering Day-2 services to SaaS customers … you should be part of our enthusiastic and young team of specialists that have set the footprint globally.  

An experience on Banking Product Support or Development / work experience in Bank IT is highly preferable. 

We are looking for talented professionals to join us at various levels. Please check out our requirement profiles and apply for a position. 

Career Level - IC3


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