Capgemini

Kore.AI

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Your Role

  • Design, develop, and implement conversational AI solutions using the Kore.ai platform, including chatbots, virtual assistants, and automated workflows tailored to business requirements.
  • Customize, configure, and optimize the Kore.ai platform to address specific business needs, focusing on user interface (UI) design, dialogue flows, and task automation.
  • Collaborate with cross-functional teams to understand business objectives and translate them into scalable AI solutions.
  • Continuously monitor and enhance bot performance by staying updated on the latest Kore.ai features, AI advancements, and machine learning trends.

Your Profile

  • 7+ years of experience in software development, with at least 4+ years of hands-on experience working with the Kore.ai platform.
  • Proven expertise in developing chatbots and virtual assistants using Kore.ai tools.
  • Proficiency in programming languages such as JavaScript or other scripting languages.
  • Experience with API integrations, including RESTful APIs and third-party services.
  • Strong understanding of dialogue flow design, intent recognition, and context management.

What you 'love about working here

  • You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
  • You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
  • At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.


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