KPMG

Assistant Manager - Digital Government Advisory

Job Description

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. 

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

• Lead RFP drafting and execution for Call Center, Website redevelopment, Online Map Submissions, and AMC for hardware/software.

• Coordinate digital service delivery including website functionality, grievance redressed systems, and online platforms.

• Prepare SOPs for digital workflows, service tracking, and performance reporting.

• Oversee vendor contracts and NICSI-based project implementations.

• Document and maintain continuity plans for suspended ERP work in case of future resumption.

• Liaise with departments and vendors for timely delivery and issue resolution.

• Ensure compliance with data security and digital governance norms.

• Assess and maintain IT infrastructure including servers, network systems, desktops, and software assets.

• Manage server uptime, network security, firewall configurations, and regular data backups.

• Supervise AMC vendors for timely maintenance, replacement, and support of IT systems.

• Provide backend support for digital services including website hosting and online platforms.

• Supervise GIS/Online Map Submissions and related technical integrations.

• Support troubleshooting of user-level hardware/software issues.

• Coordinate installation and deployment of new IT systems and services.


Equal employment opportunity information 


KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.


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