Amazon
Transportation Representative, NOC Rail
Job Description
Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal).
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications
Jobs at Virtual
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 16, 2025
Amazon
Virtual Customer Support Associate …
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Amazon
Virtual Customer Support Associate …
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Amazon
Transportation Specialist, IB Sked
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 16, 2025
Amazon
Transportation Representative, IB S…
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Amazon
Transportation Specialist, Trans SME
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Amazon
VCS & B&M Role (Delhi, UP, Chandiga…
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Amazon
Transportation Specialist, CENTRAL …
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 16, 2025
Amazon
Transportation Representative NOC IB
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 16, 2025
Amazon
Transportation Representative, IB S…
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Amazon
Transportation Specialist
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
More Jobs at Amazon
Amazon
Software Dev Engineer II, HST Healt…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Sept. 23, 2025
Amazon
Sr. Software Development Engineer, …
Freshers/Experienced
Bangalore, Karnataka
Last Date: Sept. 16, 2025
Amazon
Digital Associate, Ring Data Engine…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 23, 2025
Amazon
Account Manager, VSP
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Sept. 23, 2025
Amazon
Visual Design Associate, PV GSS
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Sept. 16, 2025
Amazon
Process Assistant
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Sept. 16, 2025
Amazon
Financial Analyst Intern, IN Stores…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Sept. 23, 2025
Amazon
AVS Consultant, AVS Consultant Prog…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Sept. 16, 2025
Amazon
Area Manager, DEL4 OB
Freshers/Experienced
Jamalpur, Bihar
Last Date: Sept. 23, 2025
Amazon
Transportation Specialist, CENTRAL …
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 16, 2025
Amazon
Software Quality Engineer, Traffic …
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 16, 2025
Amazon
Transportation Representative NOC IB
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 23, 2025
Actively Recruiting Companies at Virtual, Virtual