Amazon
Transportation Representative, ATS Relay Ops
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Key job responsibilities
A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form.- Good communication skill and fluency in Hindi and English
Jobs at Virtual
Amazon
Transportation Spc, Spanish, APEX R…
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 30, 2025
Amazon
Transportation Specialist, APEX Rel…
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
Amazon
Transportation Representative, SWA-…
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
Amazon
Transportation Specialist, AmazonNo…
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
Amazon
ITS Support Associate, IT Services …
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 30, 2025
Amazon
Transportation Specialist, CENTRAL …
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
Amazon
Transportation Specialist
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
Amazon
Investigation Specialist, ROW IB
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 30, 2025
Amazon
Brand Specialist - German
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
Amazon
Transportation Representative, ATS …
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 30, 2025
Amazon
Transportation Specialist, APEX Rel…
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
Amazon
Transportation Representative NOC IB
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 23, 2025
More Jobs at Amazon
Amazon
Software Engineer II, CMT Systems
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
Software Development Engineer, Groc…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
Agentic AI Teacher
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 30, 2025
Amazon
Program Mgr, AM COE, Intl Seller Gr…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 30, 2025
Amazon
Software Development Manager, Alexa…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Dec. 30, 2025
Amazon
Software Development Manager, Alexa…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Dec. 23, 2025
Amazon
Applied Scientist II, Amazon Smart …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
Sr. Software Development Engineer, …
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Amazon
Financial Analyst I, Global Financi…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
Manager III, Finance, FinOps
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
Manager II, Operations
Freshers/Experienced
Gurgaon, Haryana
Last Date: Dec. 30, 2025
Amazon
Software Development Engineer
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Actively Recruiting Companies at Virtual, Virtual