Capgemini

ServiceNow Developer | 6 to 9 Years | Mumbai, Bangalore & Chennai

Job Description

Job Description

  • ServiceNow Developer Design  configure and customize ServiceNow platform for Daimler in one or more of the following modules 
  • ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal 
  • Experience in working in an agile environment following agile practices  Contribute in all phases of the development lifecycle 
  • At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules.
  • Skilled in Customer portal / Employee center portal features implementation
  • Hands-on experience in case management workflows
  • Knowledge of usage on AI search / predictive intelligence GenAI features
  • Handson in latest gen UX / UI features
  • can develop custom and OOB widgets
  • building and configuring mobile apps in Servicenow
  • Integration skills with hands-on rest Api development work
  • Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
  • Have good knowledge about integrations to external tools 
  • Solve complex business problems by engineering existing and new algorithms 
  • Experience developing custom applications within the ServiceNow platform
  • Experience in configuration of ITOM  ITBM modules service requests portals service catalogs etc.,
  • Experience in ServiceNow customizations including Server and Client Scripts  UI Action workflow administration  data import etc 

Primary Skills

  • ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal 
  • Experience in working in an agile environment following agile practices  Contribute in all phases of the development lifecycle 
  • At done 1-2 projects in CSM/ FSM / HRSD modules.
  • Enhance and support the ServiceNow customer facing portal Integrate ServiceNow with other corporate applications via web services mid server email etc
  • Translate design comps and other specifications into working code Build responsive web applications
  • Develop middleware API calls for mobile web applications Server side scripting in Apache Jelly ServiceNow proprietary
  • Expertise in ServiceNow HRSD development

Secondary Skills

  • Any Certifications in ServiceNow


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