American Express

Director Measurement Analytics

Posted On

April 18, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

May 25, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver outstanding value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and improving results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.

We are hiring a Director of Digital Media & Offers Measurement analytics in India, passionate about delivering extraordinary measurement and reporting analytics passionate about making analytics more productive, scalable, and actionable for our advertising partners and internal collaborators.

This team sits at the heart of our broader analytics team, enabling performance visibility, campaign optimization, and executive decision-making through outstanding reporting, experiment and insight delivery. You will drive the modernization of our analytics tooling and processes, making measurement more real-time, self-service, and decision ready.

This is a high-impact, strategic role at the intersection of business and media analytics, with opportunities to influence product development and scale a high performing team in one of our fastest growing regions. Core to this is stakeholder management, clear communication, and data-drive perspectives. Ideal candidates will have analytics or measurements reporting backgrounds, experience directly working with advertising or transaction data.

Key Responsibilities

Lead the design and delivery of end-to-end measurement frameworks for digital media and card-linked offer (AmEx Offers) campaigns.
Establish standardized KPIs, benchmarks and report templates to support performance supervising across verticals and formats
Lead the evolution of campaign reporting dashboards, making insights more accessible, scalable, and automation friendly.
Identify and remove friction in the analytics delivery lifecycle, growing the speed and consistency of reporting outputs
Champion the use of modular templates, reusable code, and automation to reduce redundant work across the analytical team (leveraging GitHub repository)
Partner with AODM product teams to help provide recommendations to improve data pipelines, campaign tagging, and data quality controls
Work closely with Business Development, Customer Success and product teams to ensure measurement insights are timely, relevant, and actionable to support forecasting.
Lead and grow a high-performing team of analysts and reporting specialists. Develop a culture of efficiency, accuracy, and continuous improvement across all analytics deliverables.

Minimum Qualifications

8+ years in media analytics, reporting, or performance measurement - ideally in ad tech, martech, or digital media.
Strong solid understanding of digital media KPIs, CLO campaign dynamics, and marketing measurement techniques.
Fluency in SQL and proficiency in Python; experience with BI Tools (e.g. Tableau & Power BI)
Strong leadership skills and experience leading a high-output analytics or insights team
Excellent communication and stakeholder management abilities.
Self-starter, ability to drive insights from the data, provide actionable steps and drive results.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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