American Express

Manager -Data Analytics

Posted On

April 23, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

May 18, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Digital Data Strategy Team within the broader EDEA (Enterprise Digital Experimentation & Analytics) in EDDS supports all other EDEA VP teams and product & marketing partner teams with data strategy, automation & insights and creates and manages automated insight packs and multiple derived data layers. The team partners with Technology to enable end to end MIS Automation, ODL(Organized Data Layer) creation, drives process automation, optimization, Data & MIS Quality in an efficient manner. The team also supports strategic Data & Platform initiatives.
This role will report to the Director – Digital Data Strategy, EDEA and will be based in Gurgaon. The candidate will be responsible for delivery of high impactful data and automated insights products to enable other analytics partners, marketing partners and product owners to optimize across our platform, demand generation, acquisition and membership experience domains.

Your responsibilities include:

Elevate Data Intelligence: Set vision for Intuitive, integrated and intelligent frameworks to enable smart Insights. Discover new sources of information for strong enrichment of business applications.
Modernization: Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities and drive strategic change in tools & capabilities.
Develop roadmap to transition our analytical and production usecases to the cloud platform and develop next generation MIS products through modern full stack BI tools & enable self-serve analytics
Define digital data strategy vision as the business owner of digital analytics data & partner to achieve the vision of Data as a Service to enable Unified, Scalable & Secure data assets for business applications
Strong understanding of key drivers & dynamics of Digital Data, Data Architecture & Design, Data Linkage & Usages. In depth knowledge of platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform, Data Ingestion and Organized Data Layers.
Being abreast of the latest industry & enterprise wide data governance, data quality practices, privacy policies and engrain the same in all data products & capabilities and be a guiding light for broader team.
Partner and collaborate with multiple partners, agency & colleagues to develop Capabilities that will help in maximizing demand generation program ROI.
Lead and develop a highly engaged team with a diverse skill-set to deliver automated digital & data solutions

Minimum Qualifications

5+ years with relevant experience in the Automation, Data Product Management/Data Strategy with adequate data quality, economies of scale and process governance
Proven thought leadership, Solid project management skills, strong communication, collaboration, relationship and conflict management skills
Bachelors or Master’s degree in Engineering/Management
Knowledge of Big Data oriented tools (e.g. Big query, Hive, SQL, Python/R, PySpark); Advanced Excel/VBA and PowerPoint; Experience of managing complex processes and integration with upstream and downstream systems/processes.
Hands on experience on visualization tools like Tableau, Power BI, Sisense etc.

Preferred Qualifications

Strong analytical/conceptual thinking competence to solve unstructured and complex business problems and articulate key findings to senior leaders/partners in a succinct and concise manner.
Strong understanding of internal platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform.
Knowledge of Agile tools and methodologies

Enterprise Leadership Behaviors:

Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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