American Express

Manager -Digital Product Management

Posted On

June 12, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 6, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Function Description:

American Express Global Commercial Services (GCS) is the Global leader in the Corporate Payments Solutions space and continues to be an exciting and fast-growing business. To maintain success, accelerating sales and driving profitable growth are critical to the organization. The Sales Enablement, Pricing and Transformation (SPT) team is critical in supporting these objectives. Our Incentive Capabilities team is focused on powering GCS growth through the provision of new products which will enable new pricing constructs, enhance client incentive user journey, enhanced visibility & insights to support Sales and Account Development colleagues across the globe.
This position is fast-paced, critical decision oriented and requires a candidate who thrives on working in an energetic, client facing environment, excelling at building business partner relationships.

Key Responsibilities:

Generate specific corporate client reporting to support decision making and performance tracking.
Translate needs of business owners/stakeholders and deliver on the Product roadmap.
Responsible for automating reporting needs to improve efficiency, accuracy for stakeholders.
Collaborate with cross-functional partners across various teams within American Express and capture requirements, benefits and drive a common future vision.
Drive creation of end-to-end customer centric standard reporting that efficiently supports key partners and customers.
Create innovative solutions that are cost-efficient and scalable across the enterprise.
Work in close partnership with GSM, Controllership and Technology to deploy next generation client incentive capabilities, designed for long-term adaptability.
Run ad-hoc analytics in support of the capability development and metric creation.

Required Qualifications:

Deep and broad expertise in data analysis, process automation with good understanding of client incentive process and systems
Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
Ability to communicate and interact effectively with internal and external stakeholders at all levels
Demonstrated ability to think outside the box and design industry leading solutions
Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable
Experience on working with Cornerstone Data, SAS/SQL, Hive preferred
Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study preferred.

Preferred Qualifications

MBA, Agile certification will be a plus

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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