American Express

Financial Systems Analyst I

Posted On

Oct. 9, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Dec. 21, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Description:

As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, the Service Management (SM) team is a techno-functional group responsible for supporting the system operations function for US Regulatory Reporting, Reserve Bank of India Regulatory Reporting, BASEL and Falcon Production Support capabilities. This team has a holistic understanding of the data sources, processes, and outputs, and the ability to trouble-shoot and resolve problems related to the numerous data sources and processing involved on various Finance technology systems.

Purpose:
This role will primarily be focused on Regulatory Reporting (RBI & Basel) operational process planning, run execution and report delivery. Included in the scope of work is impact assessment of production changes and the update of E2E process flows and runbooks. Additionally, this role will work closely with process and system owners across the organization to document, track, and resolve operational processing issues.

Responsibilities:

This analyst role is responsible for ensuring operational processes are accurately monitored and executed according to the run book & operational calendar. Responsibilities include:

Support in documenting, tracking, and resolving issues & changes impacting the operational processes. Prepare documentation, runbooks, dashboards, reporting and presentations
Business communication regarding progress on open items. Raising production incidents and driving issue resolution through tactical fixes, root cause analysis, permanent fixes
Responsible for planning and ensuring successful completion of operational activities. Prepare status updates and capture processing statistics
Retrieve and analyze the data from underlying analytical/operational databases to develop understanding and identify process improvements to gain efficiencies
Assist with the identification, development, testing and monitoring of operational controls as per respective process PRSA and Amex wide Issue Management guidelines
Planning and executing User Acceptance Testing (UAT) for changes/initiatives that impact operational processes
Open to working extended (sporadically though) hours or on weekends on a rotational basis

Qualifications & Behavioral Skills:

Bachelor’s degree required preferably in Computer Science
Good communication - both written and verbal, facilitation, and presentation writing skills
Analytical and Fin Tech mindset
Driving automation, process improvements and Controls enhancement leveraging strong relationship management and conflict resolution skills.
Ability to assess risks, impacts or implications of production changes to operations processes
Ability to handle a high-pressure environment and make decisions in challenging situations
Strong relationship management skills with a proven track record of collaborating, influencing, and coordinating with partners

Technical Skills & Knowledge of Platforms

Strong SQL & Big Query skillset to query and analyze Falcon and GCP/Lumi respectively
Basic knowledge with OFSAA toolset is required
Knowledge of scheduling tools (Automic/Airflow)
Experience with OFSAA, Lombard Agile Risk Reporter Portal, Oracle Analytics Server (OAS), BI Publisher, Tableau or similar analytical toolset is recommended
Experience with American Express accounting and reporting processes, (including financial and regulatory reporting) is desirable
Knowledge of Oracle Financials (eBiz suite, GL, FAH, HFM) and AXP systems (GDR/ARDW/TMS/ODS) preferred
Preferred familiarity with Amex project methodology (SDLC, Waterfall, Agile) and related testing methodologies. Prior testing experience is a plus.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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