American Express

Product Manager - Commercial

Posted On

Dec. 29, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

March 1, 2026

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an
unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to
providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand
promise of trust, security, and service.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American
Express

Key Delivery Areas

Corporate Card Testing

Support the Product team in supervising the testing for Corporate Card functionalities, including: Corporate Legal Entity (LE) and Card onboarding, Corporate Hierarchy Setup, and Corporate core capabilities setup such as Membership Fees, Grace Days, Billing Cycles, and LPF. Conduct validation for Loyalty setup, Customized Billing Cycles, and various Limit Types.
Support the Product & BTA Partnership team in POA BTA Core system and Corporate UI testing.
Testing responsibilities will include overseeing

- System Integration Validation

- Testing Documentation & Reporting

Digital Acquisition Platform Management

Be the single point of contact for all matters related to the Digital Acquisition Platform (DAP) for Commercial provide for by the vendor Jocata, undertake Third Party Relationship Manager (TRM) duties and monitor all required control testing, disaster recovery and other associated activities
Control and Governance
Manage RCSA process flow mapping and co-ordinate with the Control and Governance teams

Communication & Stakeholder Support

Assist the Commercial Card project team in creating and distributing communication related to system/process changes for internal and external stakeholders. Develop training materials, process flows, and ready reckoners for Corporate Clients, Sales, and internal teams (Operations, Servicing, etc.).

Migration & Transition Activities

Support the Corporate Product team in product migration, transition, and validation activities. Participate in identifying and resolving pre-existing issues affecting migration, ensuring a smooth and compliant transition process for corporate clients. Coordinate and manage training sessions and calendars for smooth knowledge transfer.

Qualifications:

MBA with minimum 5-7 years of work experience in credit card industry and complete knowledge of Credit Card lifecycle.
Experience in commercial cards space is must, along with in-depth understanding of corporate products and processes.
Understanding platforms like Jira, Simulator, VisionPlus, LiteUI etc.
Prior experience of Project Management, Platform Testing, etc.

Competencies:

Strong ability to work independently and drive results.
Good Presentation & Analytical Skills
Ability to work across business lines/geographies and manage multiple stakeholders.
Strong understanding of Corporate Card products, especially T&E and BTA functionalities.
Experience or exposure to UAT/System testing, preferably in financial or payments systems.
Proficiency in Excel, PowerPoint, and other reporting tools for documentation and presentation.
Ability to plan for product go-live and ensure smooth rollouts and stakeholder alignment.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected
by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification
check, subject to applicable laws and regulations.

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