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American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Roles & Responsibilities:
Lead the management of automated processes, including performing root cause analysis for troubleshooting issues and implementing permanent fixes where required.
Ideate and implement data-driven business insights for effective and efficient system and automated process
Collaborate with key stakeholders – Process team, technology partner & Product owners
Quickly grasp new processes and ensure seamless support & execution
Pursue continuous improvement in execution, lead intelligent automation, and monitor compliance with policies.
Responsible for improving the control environment by ensuring satisfactory audit experience and enhancing internal controls.
Responsible for and ensuring compliance with service level agreements (SLA), internal guidelines, accounting policies, and regulatory requirements.
Support/participate in standardization and continuous improvement initiatives as well as other business partner initiatives.
Ensure controls & compliance with prevailing policies & procedures such as SOX, Process Risk Self-Assessment, and support Statutory/Internal audits.
Minimum Qualifications
Preferred Qualifications
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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