Amazon

Program Manager, OPSENG

Job Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking an experienced Project and Program Manager to lead store launches. The role requires comprehensive understanding of project lifecycle management across four key pillars: assessment, design and detailing, execution, and performance qualification.

Key job responsibilities
The candidate is required to lead the planning and execution of all small and large building formats. The Project Manager role will be responsible for setting up new Centers across different business formats, capacity expansion of existing facilities as well as relocation of facilities as per business requirements. Additionally, the Project Manager will also drive 1 or 2 project management initiatives viz. Standardization, Energy Conservation programs, Productivity Improvement measures etc. and Project Financial processes.

Project Planning & Execution
• Develop and execute comprehensive project plans for new store launches
• Define and manage project scope, timelines, budgets, and deliverables
• Prepare detailed Developer's Scope of Work and Amazon scope of work
• Create and submit Build out Capex requests for approval
• Develop vendor strategies and coordinate with procurement teams for onboarding

Infrastructure & Compliance
• Oversee store build-out and infrastructure implementation
• Ensure compliance with local regulations and safety standards
• Manage site selection and fit-out processes
• Coordinate operational setup and launch activities

Stakeholder Management
• Lead coordination between internal teams (operations, procurement, real estate, supply chain, tech, finance)
• Manage relationships with external vendors and consultants
• Partner with design and procurement teams to design and sourcing.
• Provide regular updates to senior leadership through daily communications and weekly progress reports

Performance Management
• Monitor and report on key project KPIs
• Implement best practices for efficient store construction
• Develop risk mitigation strategies
• Ensure timely project closure including commercial aspects
• Apply data-driven insights for continuous improvement- 5+ years of program or project management experience
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience in complex problem solving, and working in a tight schedule environment
- PMP, or MBA


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