Amazon
Transportation Representative, Transportation Representative
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal).
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications
Jobs at Virtual
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: May 20, 2025
Amazon
Catalog Associate | Arabic-FTC
Freshers/Experienced
Virtual, Virtual
Last Date: May 20, 2025
Amazon
Transportation Representative, AV
Freshers/Experienced
Virtual, Virtual
Last Date: May 13, 2025
Amazon
Transportation Representative, NOC
Freshers/Experienced
Virtual, Virtual
Last Date: May 20, 2025
Amazon
ITS Support Manager, Global Service…
Freshers/Experienced
Virtual, Virtual
Last Date: May 20, 2025
Amazon
ACM Consultant Seasonal(UKROI), DLS
Freshers/Experienced
Virtual, Virtual
Last Date: May 13, 2025
Amazon
Brand Specialist - French
Freshers/Experienced
Virtual, Virtual
Last Date: May 13, 2025
Amazon
Central Operations Support Executiv…
Freshers/Experienced
Virtual, Virtual
Last Date: May 20, 2025
Amazon
Central Operations Support Executiv…
Freshers/Experienced
Virtual, Virtual
Last Date: May 13, 2025
Amazon
Manager I, Investigations, Account …
Freshers/Experienced
Virtual, Virtual
Last Date: May 13, 2025
Amazon
Transportation Specialist
Freshers/Experienced
Virtual, Virtual
Last Date: May 20, 2025
Amazon
ACM Consultant Seasonal(UKROI), DLS
Freshers/Experienced
Virtual, Virtual
Last Date: May 13, 2025
More Jobs at Amazon
Amazon
Senior Operations Analyst, BizOps, …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 13, 2025
Amazon
Program Manager II, RBS Storewalk
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 20, 2025
Amazon
Application Engineering, Kindle
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: May 13, 2025
Amazon
Software Dev Engineer II, Delivery …
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 20, 2025
Amazon
iOS Software Development Engineer, …
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 20, 2025
Amazon
Sr. Manager, Supply Chain
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 20, 2025
Amazon
Software Dev Engineer 1, TESS
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 13, 2025
Amazon
AI Content Expert
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: May 13, 2025
Amazon
Software Development Manager - FinT…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 13, 2025
Amazon
Software Development Manager, Amazo…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 13, 2025
Amazon
Senior Ontologist based in Munich, …
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 13, 2025
Amazon
Team Lead , GSF Distribution Network
Freshers/Experienced
Mumbai, Maharashtra
Last Date: May 20, 2025
Actively Recruiting Companies at Virtual, Virtual