American Express

Manager - Data Governance & Management

Posted On

May 30, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 6, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This position is part of the Colleague Experience Group (CEG) Data Governance & Management function and reports to the Director, Colleague Data Governance & Management.

Colleague Data Governance & Management team is responsible for managing various aspects of colleague data such as Data Stewardship, Meta data management, Data Quality, Data validation, Data Democratization, policies & procedures for data governance & consumption, usage etc.

The successful candidate will be responsible for:

The Manager, Colleague Data Activation will be responsible for overseeing the implementation of various American Express Management Policies corresponding to Data Governance and Management (such as AEMP 70, AEMP 79 etc.) within the business unit. The Manager will be responsible for:

Partnering with Enterprise teams in implementing data governance and management program within Colleague Experience Group.
Partnering with Enterprise Data Governance Organization in understanding & implementing prescribed policies & procedures to undertake federated data management activities within the Business Unit to bring data under governance.
Partnering with EDG Organization in understanding various tools & templates used to bring the data under governance and communicating those within the Colleague Data Office.
Execution of data activation activities and processes to bring data under governance (e.g., critical data element prioritization, data mapping, identifying data management roles, documenting data, and classifying systems).
Partnering with Control Management & Global Privacy Organizations in understanding the Controls and Privacy aspects and implement the applicable controls within the Business Unit in partnership with Colleague Data Office
As necessary, partner with colleagues within Colleague Data Office to review and oversee the enterprise scorecard for the aggregated data quality results of the Data Quality Controls for critical data

Minimum Qualifications

Minimum of 5 years of experience in leading and implementing Data Governance & Management practices at G-SIBs (Global Systematically Important Banks)
Consistent track record of understanding business challenges and strategies and connecting those to data and capabilities
Strong working knowledge of current and upcoming data governance, data management techniques and trends, with a point of view on the evolving concepts and standard methodologies
Understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and related metrics to monitor compliance of Data Governance policy and standards within the
BU
Prior experience implementing Data Management / Data Governance programs, preferably at the Enterprise / BU level
Basic experience / knowledge of Data Governance / Data Management tools (e.g., Collibra)
Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology
Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information
Must have a positive, collaborative leadership style with colleague and customer first approach with hands-on attitude

Preferred Qualifications

Good understanding of Human Resources (Colleague) Data would be a plus
Good understanding of Data Management practices at a G-SIB would be considered a great value addition
Hands on experience and/or knowledge with Oracle Fusion product would be considered an advantage

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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