American Express

Director-Security Services

Posted On

Nov. 20, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Dec. 21, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Position Summary:

This position is responsible for supervising all Security Services activities and personnel within an assigned geographic area. The incumbent will provide support for business operations through effective management of security operations. The position is also expected to work aggressively with local management, local law enforcement and service establishments to develop and implement proactive procedures and programs. Assist with Executive Protection duties as required. Develop, communicate and enforce security policies and procedures for employees, contractors, vendors and visitors.

Principal Accountabilities:

· Leadership

o Provide leadership for a team of professionals located throughout the assigned geographic area including review of security operations, policies and procedures.

o Manage and maintain effective working relationships at the highest level with various business partners and local law enforcement agencies throughout area of responsibility.

o Develop process improvements and implement where applicable.

o Plan and monitor expenditures within a budget.

· Physical Security

o Provide advice and assistance on security and security-related matters to senior business leaders.

o Ensure safety and security of employees, contractors, vendors and visitors.

o Maximize the use of limited resources through continuous review of all security functions, including physical security measures, equipment and personnel. Identify areas of vulnerability and develop/implement proactive plans and programs to address these areas and support the changing needs of the business.

o Supervise and coordinate with contract security to ensure security officers are managed effectively, including facility access, monitoring alarm systems and surveillance equipment, etc.

o Lead the local Crisis Response Team.

o Actively support the Emergency Response program and GS Investigations in credit card fraud cases.

· Executive Protection

o Assist with Executive Protection and Event Planning activities as required.

Breadth of Responsibility:

· Position will be responsible for facilities within assigned geographic area

Autonomy/Problem Solving & Decision Making:

· The incumbent requires the ability to determine and establish appropriate levels of security coverage, foresee issues and plan responses for any security related events that may occur. The incumbent must possess strong leadership skills to effectively manage emergency situations. The incumbent must be able to work independently while keeping the Regional Vice President apprised of situations as they may occur.

Critical Challenges/ unique Knowledge & Skills:

· The incumbent must have a thorough and highly developed understanding of physical security and executive protection. A minimum of 7 years corporate security experience is required with 5 years in a management role.

· Must have strong organizational, managerial and communication skills to effectively direct security activities in a culturally diverse work force and handle emergencies, crises and stressful situations calmly, quickly and professionally.

· Ability to self-motivate, lead and inspire others to overcome obstacles and achieve goals together with the ability to resolve conflict and lead by example in a team-based environment.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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