Capgemini

Senior CMDB Developer | 6 TO 12 Years | Bangalore

Job Description

Job Description

We are looking for a skilled CMDB (Configuration Management Database) Developer to design, implement, and maintain CMDB solutions that ensure accurate and efficient IT asset and configuration management. The ideal candidate will have hands-on experience with ServiceNow CMDB, ITIL best practices, and integrations with various IT systems.

Key Responsibilities:

  • Design, develop, and maintain CMDB solutions to support IT asset and configuration management.
  • Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows.
  • Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools).
  • Work with IT teams to onboard new CI (Configuration Item) types, attributes, and relationships.
  • Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data.
  • Ensure compliance with ITIL best practices and organization-specific policies for configuration management.
  • Develop and maintain CM
  • DB reporting and dashboards to provide visibility into IT assets and dependencies.
  • Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB.Provide technical guidance and documentation for CMDB architecture, workflows, and processes.

Primary Skills

 

  • Strong experience with CMDB platforms, especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM).
  • Hands-on experience with CMDB architecture, data modeling, and relationship mapping.
  • Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration.
  • Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations.
  • Strong knowledge of ITSM, ITOM, and ITIL processes, particularly Configuration Management.
  • Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population.
  • Understanding of data governance, normalization, and reconciliation techniques.
  • Experience with SQL or NoSQL databases for CMDB-related queries and reporting.
  • Strong analytical and problem-solving skills.

Preferred Qualifications:

  • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist – CMDB.
  • Experience with cloud infrastructure CMDB integrations (AWS, Azure, GCP).
  • Knowledge of networking concepts, IT asset management (ITAM), and security compliance.
  • Experience with CMDB migration or large-scale data transformation projects.

Education:

  • Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field.


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