Amazon

Support Engineer, Amazon

Job Description

The Amazon Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off Amazon.
We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.
If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform.

Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.

Some of the key job functions
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java, Python, or shell scripts, AWS, web technologies projects.
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems


Jobs at Bengaluru

Oracle

Consulting Solution Director - FCCM

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 27, 2025

Oracle

Credit & Collections Analyst

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 25, 2025

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: July 14, 2025

Oracle

Consulting Project Technical Manager

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 10, 2025

Amazon

Program Manager I

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Dec. 9, 2025

Amazon

System Dev Engineer - II, TSE Ops T…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Senior QA Engineer, Redwood Platform

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 3, 2025

Amazon

Software Development Engineer II, A…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Senior Risk Manager, Risk Managemen…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Oracle

Principal Security Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 16, 2025

Oracle

Senior Oracle Cloud SCM Technical/F…

Professional

Bengaluru, Karnataka

View Details

Last Date: July 5, 2025




More Jobs at Amazon

Amazon

Software Development Engineer II, A…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: July 1, 2025

Amazon

Software Development Engineer

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Senior Software Development Enginee…

Freshers/Experienced

Chennai, Tamil Nadu

View Details

Last Date: July 1, 2025

Amazon

Financial Analyst Intern, GFS FP&A

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Mech Colo Regional Engineer, Colo R…

Freshers/Experienced

Mumbai, Maharashtra

View Details

Last Date: June 24, 2025

Amazon

Billing Specialist - AR Healthcare

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: June 24, 2025

Amazon

Financial Analyst - FinOps, FinOps …

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Analytics Manager, Trustworthy Shop…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Software Development Manager, Cross…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Amazon

Transportation Representative , AME…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: June 24, 2025

Amazon

Application Engineer, Payments Acce…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Software Quality Assurance Engineer…

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: June 24, 2025




Actively Recruiting Companies at Bengaluru, Karnataka