
Product and Customer Insights Manager, Customer Experience and Business Trends
Last Date to Apply: July 22, 2025
ApplyAdded Today : 235
Expired Today : 1221
Amazon
We are searching for a talented, customer obsessed Product and Customer Insights Manager (PCIM) to join our exciting team. In this role, you will own and contribute to studies that measure Amazon's end-to-end experience. You will drive studies across multiple product lines (e.g., media, consumer electronics, apparel), geographies and departments partnering with senior business leaders in developing studies and following-up on actionable findings. The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly build your skill set and address new challenges.
You will help Amazon continually raise the bar and help achieve our vision: to be Earth's Most Customer-Centric Company. If this role is right for you, you will be excited about the opportunity to be our Customers' advocate and influence their experience on Amazon!
Key job responsibilities
Your responsibilities will include:
- Manage ambiguity: understand complex business problems across business units, geographies and product lines to create hypotheses and translate this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience
- Study Management: lead large and complex studies, including scoping with business leaders, study design, data collection, data analysis, recommendations, and presenting results to senior management
- Stakeholder management: Build strong relations with stakeholders to understand priorities, define the roadmap, and to collaborate on studies and actions to improve our customers' experience
- Team: support hiring and on-boarding of new team members and contribute to our high-performing culture
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more
- 2+ years of product management experience
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
- Excellent verbal and written communications skills.
Amazon
Quality Assurance Engineer, Amazon …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 22, 2025
Amazon
Account Manager, P3P
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 22, 2025
Oracle
Senior Contracts Administrator
Professional
Bengaluru, Karnataka
Last Date: Oct. 6, 2025
Oracle
Oracle Fusion Financials Expert
Professional
Bengaluru, Karnataka
Last Date: Aug. 26, 2025
Oracle
Certification Program Manager
Professional
Bengaluru, Karnataka
Last Date: Oct. 21, 2025
Oracle
Senior Principal Consultant - FCCM
Professional
Bengaluru, Karnataka
Last Date: Sept. 21, 2025
Amazon
Quality Assurance Engineer I, Retai…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 22, 2025
Oracle
Product Manager/Strategy 4-ProdDev
Professional
Bengaluru, Karnataka
Last Date: Oct. 21, 2025
Program Manager, Cloud Supply Chain…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 17, 2025
Oracle
Siebel Principal Config Engineer, C…
Professional
Bengaluru, Karnataka
Last Date: Aug. 6, 2025
Amazon
SBS - Brand Manager, Automotive
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 15, 2025
Amazon
Automation Specialist, Digital Comp…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: July 22, 2025
Amazon
SDE, IIoT, Decision Science and Tec…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 22, 2025
Amazon
Team Lead, FC Dock (Level 3), FC do…
Freshers/Experienced
Delhi, Delhi
Last Date: July 15, 2025
Amazon
Ads Account Manager II - EN, LCS UK…
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 15, 2025
Amazon
Team Lead - AMZL , Team Lead, IXG47…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 15, 2025
Amazon
Category Manager, Amazon
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 22, 2025
Amazon
Software Developer - Kernel Engineer
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 15, 2025
Amazon
Administrator (German), BXT, BXT-SE
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 22, 2025
Amazon
Quality Specialist -Portuguese
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 22, 2025
Amazon
Lead - Sales Operations (Media), A…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 15, 2025
Amazon
Investigation Specialist-ES, PSME A…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 15, 2025