Amazon
Support Engineer, Core Shopping
Job Description
Join us as we reinvent the Shopping experiences of millions of customer worldwide across Alexa end points.
Alexa Shopping team owns multiple workflows and services to champion the purchase experiences for Alexa customers. The Support Engineering team provides production engineering support. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. We also work to help with software product release coordination and deployment. This job requires you to quickly ramp up and work on disparate and overlapping tasks that will define your success.
Key job responsibilities
Some of the key job functions:
• Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
• Software deployment support in staging and production environments
• Develop tools to aid operations and maintenance
• System and Support status reporting
• Ownership of one or more purchase experience CXs or components
• Customer notification and workflow coordination and follow-up to maintain service level agreements
• Work with multiple teams for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
• Problem-solving and passion for operational excellence
• Must be able to prioritise, follow-through with detail-orientation independently
• Good verbal and written communication skills- 2+ years of software development experience
- Experience troubleshooting and debugging technical systems
Jobs at Bengaluru
Oracle
Software Development Snr Manager
Professional
Bengaluru, Karnataka
Last Date: May 30, 2026
Amazon
Embedded Software Engineer, Emergin…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
FinOps Analyst , FinOps
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: April 27, 2026
Amazon
Senior Financial Analyst, FinOps
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Senior FinOps Analyst, Global Finan…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Oracle
Senior Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: July 6, 2026
Oracle
Principal Consultant - OTL & Absence
Professional
Bengaluru, Karnataka
Last Date: May 21, 2026
Oracle
CSS-Oracle SAAS - Fusion HCM Techni…
Professional
Bengaluru, Karnataka
Last Date: July 12, 2026
More Jobs at Amazon
Amazon
PM, Learning Administrator, Safety …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Channel Team Lead, ATSPL - GJ
Freshers/Experienced
Ahmedabad, Gujarat
Last Date: Feb. 24, 2026
Amazon
Sales Assistant
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Financial Analyst CA Industrial Tra…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Sr Data Engineer, WW Ops Finance - …
Freshers/Experienced
Hyderabad, Telangana
Last Date: Feb. 24, 2026
Amazon
Software Development Engineer ii, S…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Software Development Engineer II
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Software Development Engineer III, …
Freshers/Experienced
Bangalore, Karnataka
Last Date: Feb. 24, 2026
Amazon
Senior Compliance Manager, Payments…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Case Mgr, US-PR [S], Disability and…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Feb. 24, 2026
Amazon
CPI Project Manager, Critical Proje…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Feb. 24, 2026
Amazon
Live Ops Support Engineer, Prime Vi…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Feb. 24, 2026