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Oracle
Roles & Responsibility
· Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry.
· Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups
· Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc.
· Demonstrate excellent issue analysis and troubleshooting skill
· Adhere to Siebel configuration best practices all times during SDLC
· Drive workshop – Requirements, Configuration, Product Walkthrough
· Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space.
· Should be comfortable in participating in proposal preparation for prospective customers.
· Create functional and Technical Design Documents for critical areas of the Project.
· Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants
· Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications.
· Should have a sound knowledge in latest eTOM based models and processes for Telco Industry.
· Team participation and communication
· Demonstrate excellent verbal & written communication skill.
· Able to communicate effectively with higher management in customer locations.
· Comfortable in conducting workshops at Customer locations.
· Guide consultants working in different functional and Technical areas.
· Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization.
· Consult with customers on implementation and maintenance of customized Siebel implementations.
· Attend and participate in team meetings
· Participate in design workshops with customers either on-site or by phone and desktop sharing.
· Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience
· Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry.
· Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry.
· Knowledge of Agile, Water Fall & Iterative project methodology
· Knowledge of Telecom industry is a must.
· Previous Consulting Experience Required
· Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel.
· Knowledge of Open UI framework is preferable
· Knowledge of either UCM or Loyalty module will be an added advantage
· Must be willing to travel
. Design, develop, and implement Oracle OSM solutions according to business requirements
. Create and modify OSM Order and Process models using OSM Studio or Design Studio
. Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java
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