Oracle

Customer Success Specialist, CSS Platform - CX

Posted On

April 24, 2025

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Oct. 21, 2025

Job Description

Oracle is leading the digital revolution. We are building a customer platform delivering leading standard practices , services automation to realize tangible business outcomes and accelerate customer success. Join us and play an instrumental role in coordinating the software that will have a truly global impact.

What You’ll Do

Solve the kind of enthralling, high-scale challenges that engineers live for. An experienced consulting professional who understands solutions, industry standard processes , multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. As an CX Consultant you will:

•Pre-config CX - Customer Experience application (Lead to Opportunity, Opportunity to Quote, Sales Forecast to Field Action, Quote to Order, Customer Contact to Resolution) with standard set-ups

•Innovate and continuously improvise pre-configuration solutions and methods

•Maintain and enhance pre-configured solutions to align with Fusion Releases by developing expertise on new features

What You’ll Bring

Your eternal curiosity and impressive problem-solving ability will help us reimagine the future of technology. You have that rare combination—a sharp technical brain and a head for business. You’ll use this to help customers achieve real-world success with our products. We also look for:

•10+ years of overall experience with CX Applications with recent 5+ years of Consulting Experience of implementing Oracle Cloud – Fusion Apps and at least 3 end-to-end implementation engagements

•Good understanding of CX Business Processes and industry standard methodologies

•Strong Solution Designing skills with solid understanding of integration impact on other modules and other applications

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