Oracle
Technical Analyst 1-Support
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
You will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
A technical degree is preffered position at Oracle, i.e.,BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA. OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
Jobs at Bengaluru
Amazon
Sr. Program Manager, Titles
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 20, 2025
Oracle
Principal Technical Analyst
Professional
Bengaluru, Karnataka
Last Date: May 13, 2025
Oracle
Service Contractor - network access
Professional
Bengaluru, Karnataka
Last Date: Sept. 22, 2025
Oracle
Credit & Collections Analyst 3-Fin
Professional
Bengaluru, Karnataka
Last Date: Nov. 4, 2025
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: May 14, 2025
Oracle
Oracle Application Senior Developer…
Professional
Bengaluru, Karnataka
Last Date: Sept. 14, 2025
Software Engineering Manager, Googl…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 15, 2025
Amazon
Business Intelligence Engineer (L4)…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 13, 2025
Oracle
Core banking consulting solution di…
Professional
Bengaluru, Karnataka
Last Date: May 28, 2025
More Jobs at Oracle
Oracle
Production Service Developer 3
Professional
Bengaluru, Karnataka
Last Date: Oct. 19, 2025
Oracle
Principal Network Developer 4 - Ai2…
Professional
Bengaluru, Karnataka
Last Date: July 28, 2025
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: Oct. 5, 2025
Oracle
Oracle Fusion Expert - ERP/SCM/HCM …
Professional
Bengaluru, Karnataka
Last Date: June 1, 2025
Oracle
Senior Software Engineer (IC3)
Professional
Bengaluru, Karnataka
Last Date: Aug. 19, 2025
Oracle
Senior Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: Sept. 7, 2025
Oracle
Senior Consultant-MySQL/SSIS
Professional
Bengaluru, Karnataka
Last Date: Aug. 16, 2025
Oracle
Consulting Technical Manager
Professional
Mumbai, Maharashtra
Last Date: July 22, 2025
Oracle
Principal Member Technical Staff
Professional
Bengaluru, Karnataka
Last Date: May 21, 2025
Actively Recruiting Companies at Bengaluru, Karnataka