Oracle
Sales Rep, CSS Learning Adoption & Renewals
Job Description
Drive maximum adoption and consumption of Oracle University Learning Subscriptions and identify/drive expansion opportunities via high value relationship with the client. Responsible for accounts and delivering customer’s overall success with our Learning Subscriptions, securing renewals, driving adoption/activation/Consumption and delivering highest levels of customer satisfaction.
Detailed Description
- Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle’s learning solutions.
- Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer’s learning goals.
- Ensure customers continues/renews our Learning Subscriptions.
- Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams.
- Identify product expansion/up sell opportunities.
- Identify Renewal risk, and work with extended internal teams to create and execute on “get well” plans.
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