Oracle

Consulting Technical Manager - OFSAA

Job Description

  • Act as the primary escalation point for application incidents, especially Severity 1 issues.
  • Analyze and resolve complex production issues by working across L1/L2/L3, development, and QA teams.
  • Lead Root Cause Analysis (RCA) and implement corrective/preventive actions.
  • Debug and monitor OFSAA batch processes, application logs, and backend services.
  • Participate in ITIL-aligned processes such as Incident, Problem, and Change Management.
  • Design and verify deployment plans, including rollback and recovery strategies.
  • Maintain and contribute to documentation for known issues and troubleshooting procedures.
  • Support client interactions and audits related to production environment compliance.
  • Enhance monitoring/alerting frameworks to improve system observability. 
  • Participate in on-call rotations to support 24/7 system availability

Mandatory:

  • Bachelor’s degree in Computer Science, IT, or related field.
  • Service Delivery Manager role - 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
  • Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
  • Strong experience in data modelling concepts, debugging, and triaging technical issues.
  • Experience managing Severity 1 incidents, production deployments, and patch support.
  • Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
  • Hands-on experience in OFSAA product development or implementation.
  • Experience leading small teams (e.g., L1/L2) in a support environment.
  • Exposure to ETL tools, data pipeline workflows, and batch job scheduling.
  • Strong documentation skills and a proactive approach to knowledge sharing.
  • Familiarity with IT audit requirements and compliance best practices.


Jobs at Bengaluru

Oracle

Senior Software Development Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: May 9, 2026

Oracle

Network Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 24, 2026

Amazon

Manager, Account Management, AVS EU

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: March 17, 2026

Amazon

Customer Success Manager, US, RBS -…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: March 10, 2026

Amazon

Business Intelligence Engineer, Ama…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: March 17, 2026

Amazon

Software Development Engineer, AI B…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: March 17, 2026

Oracle

Senior Project Manager -ERP

Professional

Bengaluru, Karnataka

View Details

Last Date: March 30, 2026

Oracle

Senior Full Stack Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: April 12, 2026

Oracle

Senior Technical Analyst

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 2, 2026

Oracle

Data Plane Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: March 29, 2026

Amazon

Senior Software Dev Engineer, Core …

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: March 17, 2026

Oracle

SCM Functional Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: July 29, 2026




More Jobs at Oracle

Oracle

Oracle Cloud Analytics & Reporting …

Professional

Bengaluru, Karnataka

View Details

Last Date: March 10, 2026

Oracle

Data Migration Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: March 31, 2026

Oracle

Oracle HCM Cloud Technical Consulta…

Professional

Bengaluru, Karnataka

View Details

Last Date: March 10, 2026

Oracle

Software Developer 4

Professional

Bengaluru, Karnataka

View Details

Last Date: May 12, 2026

Oracle

Oracle Fusion ERP Expert-Finance

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 23, 2026

Oracle

HCM Functional / Technical Analyst

Professional

Bengaluru, Karnataka

View Details

Last Date: May 30, 2026

Oracle

Software Development Snr Manager

Professional

Bengaluru, Karnataka

View Details

Last Date: May 12, 2026

Oracle

Consulting Technical Manager - OFSA…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 23, 2026

Oracle

System Administrator 2-IT

Professional

Bengaluru, Karnataka

View Details

Last Date: April 15, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 16, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: May 20, 2026

Oracle

Senior Member Of Technical Staff

Professional

Bengaluru, Karnataka

View Details

Last Date: July 11, 2026




Actively Recruiting Companies at Bengaluru, Karnataka