Oracle
Oracle EBS Projects Functional
Job Description
Expectations from the applicant/candidate:
- The candidate is expected to have an in-depth understanding of the Data Model and Business process functionality and its data flow in Oracle EBS Projects domain or multiple domain(s).
- Operates independently to provide quality work products to an engagement. Expected to perform varied and complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs.
- Resource would play a lead role in running Upgrade, Enhancement and Support projects for Oracle EBS customers and should have experience in working on Support and Implementation of EBS Projects.
- The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts. Resource should be able to independently work on Projects Process Flows.
- Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business report progress/status/risk/issues on Support and Development at regular basis.
- Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
- Resource should be able to understand customer requirements/user stories and implement practical solutions.
- Resource should be able to manage the complete Enhancement pipeline and manage the scope, time and cost and delivery of all the Process Flow Improvements.
Resource should have hands on knowledge and expertise on Oracle EBS R12 (Customer Relationship Management) , modules. Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another
Qualifications:
- Undergraduate degree
- Domain Understanding of Project Management or an equivalent certification is recommended.
- Awareness or Experience in Microsoft project or any other Project management tools will be a plus.
- Certification with EBS Projects Products and Integration is a plus.
Abilities:
- Ability to communicate effectively.
- Ability to understand and solve with agility.
- Ability to build rapport with team members and clients.
- Undergraduate degree is added advantage!.
- Product or technical expertise relevant to practice focus.
- Customer Management is a required critical skill.
- Ability to communicate efficiently.
- Ability to build rapport with team members and clients.
- The candidate should have 6+ years of experience in Oracle EBS Projects including a minimum 5 years of support experience working at a customer facing role. High commitment with his/her customers is must.
- Skills - Functional Design, Implementation and Support skills in Projects (Project Costing, Project Planning and Configuration, Project Control).
- Functionally good in development and experience on EBS Modules. Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to EBS Projects Process Flows.
- Write functional specifications and coordinate developments with technical team -like MD050.
- Test and train the users regularly, communicate to the users the status of the enhancement.
- Report activity to the management and collaborate with functional support in other zones to share information.
- Excellent understanding of full project life cycle and Oracle Implementation methodologies including AIM, OUM.
- Awareness and exposure to CRM Tables and views.
- Overview of Experience with multiple Technologies such as: SQL, PL/SQL, Alerts, ADI, Data.
Additional Requirements:
- Open to work in shifts
- Candidate should have worked on at least two implementation, Upgrade, Roll Out and support projects.
- Handling support issues related to Oracle EBS Projects.
- Participated in User training.
- Customer Gathering Workshops is an added plus.
Career Level – IC4
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