Oracle
QA Analyst 2-ProdDev
Job Description
Responsible for developing, applying and maintaining quality standards for company products with adherence to both internal and external standards. Develops and executes software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results. Analyzes test results and recommends corrective actions.
This is a QA position to automate / fix tests for Oracle Service Cloud (OSvC) product.
Oracle Service Cloud is a unified platform of apps, data, and capabilities enabling effortless self-service and agent-assisted service workflows. It is a modern, easy-to-use and easy-to-configure cloud-based contact center and customer service platform that lets contact center agents manage customer interactions across multiple channels. OSvC is about giving great service to customers, ensuring speed and efficient response to the customers.
This is a test automation position to automate, fix tests across different areas of the OSvC product. The position requires that the product features, it's configuration and integration is understood well to write tests / fix existing tests, include them into the test pipeline, propose ideas to enhance test coverage thereby increasing the quality of the product and look at options to reduce the test execution time.
Career Level - IC2
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