Morgan Stanley

Production Support-Associate-Software Prod Management & Reliability Engineering

Posted On

June 11, 2025

Location

Mumbai, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 23, 2025

Job Description

External Description
________________________________________
Description:
Bank Resource Management (BRM) is responsible for the management of financial resources within institutional Sales & Trading and is positioned at the core of transaction flows to ensure proper and consistent allocation and pricing of resources across market facing businesses. Funding and Finance Technology (FFT), a business aligned technology group, is responsible for all technology initiatives within BRM that encompass functions from funding to liquidity. These include systems that manage Counterparty Portfolio Management for OTC Derivatives, Prime Brokerage Risk, Collateral and Margin functions, Repo and Stock Loan Sales and Trading, the firms mission critical Regulatory Reporting and Calculation systems as well as a number of cross functional groups like Collateral Optimization and Funding Optimization.

Given the increased regulatory focus and changing market conditions, we are in the process of revamping our FFT platforms and moving to a agile front to back model of delivering projects to our businesses.

The global Reliability and Production Engineering team supports technology provided by FFT and used directly by the business. This is an exciting opportunity to join as an Associate and help shape the next evolution of our FFT platform, working in conjunction with the businesses, developers, outside counterparties and regulatory bodies. We are looking for dynamic, curious, thought leaders who exhibit strong technical skills having experienced a wide variety of technologies. A successful candidate will apply these skills while troubleshooting system incidents, improving system stability, driving hygiene initiatives and delivering innovation and automation that creates efficiency and consistency.

Responsibilities:
- Building strong technical partnerships with local and global development teams in order to allow production management to partner in system, environment and plant improvement. Enabling the adoption of DevOps collaboration.
- Leading projects and initiatives within the global team to implement new strategies; manage events (infrastructure change, software releases, business continuity tests etc.) and on-board support for new business areas or renovated systems.
- Chairing outage resolution conference calls, managing significant incidents and coordinating communications with operations and trading desk users globally.
- Initiating, growing and shaping processes, procedures and strategies to make the team more efficient.
- Looking at our current use of automation and to enhance and improve automated issue handling as well as driving the reduction of toil through new implementations of automation.
- Acting as a primary escalation /communication point between Application development teams and Business Units
- Challenging existing practices to strive for continuous improvement Qualifications:
This is a diverse role which provides great personal development opportunities and will suit an astute application support analyst with an appetite for responsibility, front office business contact, hands-on technology exposure and daily challenge in a dynamic environment.

- Intermediate knowledge of UNIX operating systems
- Strong understanding of relational database concepts and basic sql syntax
- Familiarity with client/server based application architectures.
- Prior financial services industry experience
- Prior application support experience
- Python/Perl and shell scripting
- Excellent prioritisation and time management
- An analytical approach to problem solving
- Client facing
- Strong written and verbal communication skills

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

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