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Amazon
GAR is seeking a Language Finance Specialist to join our Credit Note Processing operations. The ideal candidate will lead end-to-end credit note processing, manage un-applied credit notes for European marketplaces, drive system enhancement initiatives, and optimize processes while ensuring compliance with regional VAT requirements.
Key job responsibilities
• Process and reconcile credit notes while ensuring compliance with regional VAT requirements
• Drive continuous improvement initiatives for auto-credit notes functionality to enhance First Pass Yield performance
• Develop and maintain Business Review Documents for system enhancements, including credit note submission capabilities through Vendor Central Web
• Create and review UAT and PVT scripts, oversee test execution and authorize production deployments
• Monitor and optimize credit note processing turnaround times
• Support E-invoicing tax regime implementation across European countries through process re-engineering and control enhancement
• Lead process optimization initiatives to improve operational efficiency and reduce manual interventions
• Collaborate with Collections team to reduce aged un-applied balances
• Analyze reports and reconcile large volumes of data, communicating results to management
• Assist in resolving vendor escalations and provide timely resolution
• Maintain effective communication with internal and external stakeholders to identify issues and propose solutions for long-term process sustainability
Basic Qualifications:
• Bachelor’s degree in finance/accounting/business studies or related field
• 5+ years of experience in Accounts Receivables with at least 2 years in Cash Applications
• Proficient in SAP and Oracle Financial systems
• Advanced Microsoft Excel skills (vlookup, pivot tables, macros) and Microsoft Office Suite
• Excellent negotiation, interpersonal, verbal and written communication skills
• Fluent in English and Spanish (C1 level or higher)
• Proven instances in identifying and driving process improvements and operational efficiency projects
Preferred qualifications (PQs):
• Professional certification (ACCA, CIMA, or equivalent)
• Additional European language skills (German, French, or Italian)
• Experience with automation tools
• Knowledge of European VAT regulations
- 5+ years of Accounts Receivable (AR) experience
- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting
- Bachelor's degree in finance, accounting or related field
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