Oracle
Principal Technical Account Representative (TAM)
Job Description
This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud.
Position Overview:
- Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions.
- Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs.
- Able to do fit gap analysis and come up with a roadmap to transition and implement a best fit solution that meets customer requirements.
- Act as an advocate for the Customer.
- Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams.
- Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC).
Career Level - IC4
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