Oracle
Oracle Fusion HCM – Learning Lead Analyst
Job Description
As a Lead member of Oracle Customer Success Services (CSS) Support, your primary responsibility is to deliver exceptional post-sales support, guidance, and leadership for Oracle customers using the Learning module within Fusion HCM. You will serve as a senior customer advocate, resolve complex functional and technical queries, and drive strategic adoption of advanced features, including embedded AI. You will guide a team, support escalations, and steer the successful end-to-end delivery of projects.
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