Accolite

Discount Tire - Network engineer - Firewalls

Posted On

Dec. 15, 2025

Location

Chennai, Tamil Nadu

Experience Level

3 - 6 Years Exp.

Job Type

Full Time

Apply By

Jan. 31, 2026

Job Description

FirewallEngineer - NOC

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing formore than60years and now is the best time in our history to join us. We are opening more locations everyyearand we are always looking for qualified individuals to join us in our growth. We are a company thatpromotes fromwithin, both in our retail and corporate operations.

Under general supervision, theFirewallEngineer - NOCconfigures,monitors, and supports networkfirewallservices and infrastructure.

Essential Duties and Responsibilities:

Create,modify, delete objects, address groups, security rules

Troubleshoot network access issues andimplementsnetwork security policies and procedures.

Research, diagnose and resolve Tier II network, circuit, telephonyissues.

Perform tracking and management of network events to resolution.

Monitor,Install, configure,support,andmaintainmoderately complex network service devices, telecommunications and LAN/WAN hardware and software.

Work with vendors to escalate trouble tickets,determineRoot Cause for outages and chronic issues

Assistemployees,vendors,or other customers by answering questions related to network operations procedures and services.

Complete work ina timelyandaccuratemanner while providing exceptional customer service.

Conduct training andcreatesdocumentation for Service Desk and other support teams on new network hardware or services being rolled out to the enterprise.

Follow Incident Management Procedures andassistswith Customer Communication for High Priority issues affecting the enterprise.

Provides reports and metrics on trending issues.

Other duties as assigned.

Qualifications:

This position requires a minimum offiveyearsnetworkfirewallexperience.

Proven knowledge of the following systems is necessary: network operating systems, network topologies, network hardware, routing, switching, data privacy,security,and telecommunication systems.

Experience with Cisco Firepower Firewalls, Panorama, Palo Altos,Meraki..Monitoring network traffic for troubleshooting issues. Experience with packet captureandWireshark.

Experienceusing Palo Alto Panorama forfirewallconfiguration and troubleshooting.

Working knowledge of networkservicesavailability, performance, and security isrequired.

Working knowledge of commonly available tools, including Network Node Management (NNMi), ServiceNow

The ability to work efficiently under pressure, accurately meetdeadlinesand present a professional demeanor is essential.

Excellent communication skills, customer service skills, including the ability to manage and respond to different customer situations whilemaintaininga positive and friendly attitude are essential.

Maintaining confidentiality, treating others withrespectand upholding Company values are key attributes.

In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.

Intermediate level desktop computer software experience is necessary, including skills in Microsoft Office

Educational Requirements:

Bachelor’s degree or equivalent work experience

Palo Alto Networks Certified Network Security Administrator certificationrequired

CCNA technical certificationrequired

Work Days:

Normalwork daysare Monday through Friday. Occasional Saturdays and Sundays may be necessary.

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