Paypal

Sr Manager, Software Engineering

Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job manages multiple projects, sets operational targets, ensures project delivery, resolves complex technical situations, creates roadmaps, applies analytical thought, and collaborates with stakeholders.

Job Description:

    What you need to know about the role:

    As a member of our engineering team, you’ll help design, build, and deliver the applications and services that power our digital wallets ecosystem. You’ll work in close partnership with product, design, and analytics to understand the broader payments landscape and shape the experiences our software enables. We’re looking for skilled, motivated engineers who are passionate about building reliable, scalable systems. Our team values collaboration, clear communication, and a shared commitment to engineering and product excellence.

    Meet our team:
    We’re a lean, self-motivated team of engineers and product managers united by a shared mission to enable seamless commerce around the world. We move with speed, believe in extreme ownership, and are driven by the impact our work has on the businesses and people who use our products every day.

    Preferred Qualification:

    Your Way to Impact:

    As a Senior Engineering Manager at PayPal, you’ll lead high-performing development teams through every phase of the software lifecycle. In this role, you’ll help shape the future of the payments experience by providing technical direction, delivering key initiatives, and building strong cross-functional partnerships. You’ll foster a culture of engineering excellence by mentoring talent, optimizing team operations, and guiding your team’s growth as both technologists and collaborators.

    • Provide strong technical leadership to software engineering teams, fostering a culture rooted in collaboration, innovation, and continuous improvement.
    • Define clear objectives and key results (OKRs), and consistently deliver against them while driving measurable improvements in key performance indicators (KPIs).
    • Accelerate team productivity and delivery velocity through effective leadership, process optimization, and strategic support.
    • Develop, prioritize, and execute engineering roadmaps that deliver meaningful value and high-quality experiences to our customers.
    • Partner cross-functionally to align technical execution with product vision and business goals, ensuring cohesive and impactful outcomes.
    • Champion end-to-end ownership across the software development lifecyclefrom ideation to deliveryfor the products, features, and services your team owns.

    Your Day-to-Day:

    • Provide strong technical leadership and guidance to software engineering teams, fostering a culture of collaboration, innovation, and continuous improvement.
    • Define clear objectives and key results (OKRs), and consistently deliver against them while driving measurable improvements in key performance indicators (KPIs).
    • Accelerate team productivity and delivery velocity through effective leadership, process optimization, and strategic support.
    • Develop, prioritize, and execute engineering roadmaps that deliver meaningful value and high-quality experiences for our customers.
    • Collaborate and coordinate across teams and functions to ensure technical, product, and business objectives are met.
    • Instill end-to-end ownership of products, projects, features, modules, and services that you and your team deliver in all phases of the software development lifecycle.

    What do you need to bring:

    • 15+ years of experience in the software industry, with 5+ years of professional experience leading software development teams.
    • Strong critical thinking and problem-solving skills with the ability to address complex technical and non-technical challenges.
    • Experience building and developing engineering teams that exhibit strong ownership, user empathy, and engineering excellence.
    • Proven track record of delivering high-quality systems and software in Java/J2EE technologies and distributed systems.
    • Excellent communication skills with the ability to collaborate effectively with cross-functional teams and manage stakeholders’ expectations.
    • Ability to coach and mentor talent to reach their full potential.
    • Experience in building large-scale, high-throughput, low-latency systems.
    • Strong understanding of software development methodologies, modern technology topics and frameworks, and developer operations best practices.

    Essential Responsibilities:

    • Manages multiple projects through direct reports and may directly manage individual software development projects. Ensures project delivery through supervision of costs, methods, and staffing
    • Sets operational targets that impact their group and drives operational rigor around engineering KPIs such as unit test coverage, uptime/resiliency targets, execution velocity
    • Responsible for the delivery of projects and continuous improvement that impact up to three domains
    • Leads the effort in resolving highly complex or unique technical situations that impact business success or addresses future concepts, products, or technologies
    • Creates the roadmap for multiple scrum teams. Responsible for turning a high-level operational strategy into a well-defined resourcing plan
    • Demonstrates perseverance in pursuing difficult, complex, or ambiguous goals or problems, applying advanced analytical thought and judgment.
    • Collaborates with direct team, managers in org, stakeholders, managers in other orgs and business stakeholders

    Subsidiary:

    PayPal

    Travel Percent:

    20

    For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

    Our Benefits:

    At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

    We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

    Who We Are:

    Click Here to learn more about our culture and community.

    Commitment to Diversity and Inclusion 

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

    Belonging at PayPal: 

    Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

    Any general requests for consideration of your skills, please Join our Talent Community.

    We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.


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