American Express

Manager-Digital Product Management

Posted On

April 18, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

June 22, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

BU & LOB Description:

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Do you want to be part of a transformational journey at American Express, to realize the potential of our data assets to power the world’s best customer experience?

The Risk Data team within Risk Products & Data strategy develops and maintains risk data to cater to strategies for Anti-Money Laundering(AML) in addition to managing the structured Risk Data from internal as well as external sources. The team is responsible for applying data engineering principles to data requirements with a strong focus on data governance and data quality. We lead the transformation of critical risk data process on the legacy platforms to modern platforms and integrate them into risk systems. Our team collaborates with internal capabilities stakeholders like Data Architects, Business Architects and partners to decide on the right data design/model

We are looking for a strategic, experienced individual for the role of Manager, responsible for partnering across business units, enterprise technology teams, and product/platform teams. Develops deep understanding of business logic, intent and long term objectives to align priorities and develop long life solutions.

Role & Responsibilities:

The Manager in this position will have Anti-Money Laundering(AML) data ownership and governance. The incumbent would be leading a team of 3-4 data analysts and partner closely with credit strategy and compliance teams in building best in class data assets to cater for production use cases and analytical needs, while maintaining strong data governance and quality control framework.
The candidate will be responsible for:

End to end ownership of all data related to AML across platforms and processes
Subject matter expert for the work stream he/she leads with in-depth knowledge of risk systems and processes.
Thought leadership for the respective workstream he/she leads
Ability to create a strategy and roadmap for the initiatives he/she is leading
Responsible for ensuring data engineering principles are applied to each data requirement
Risk data ownership for data used in our production use cases and analytics
Define data quality controls (like detective, preventive, B&Cs) for batch and real time data & partners with tech teams for implementation
Lead the transformation of critical risk data process on the POD platforms to Cornerstone and integrate them into risk systems
Lead the development of capabilities to reduce manual operations and prevent operational risk
Collaborate with internal capabilities stakeholders like Data Architects, Business Architects and partners to decide on the right data design/model
Educate stakeholder community on the usage of risk data Reviewing and updating metadata and lineage standards and process guides published by the Enterprise Data Governance team

Minimum Qualifications:

A successful candidate will have:
The position needs to have in depth knowledge of Amex Credit Risk Systems
3-4 years of hands on experience working on large size Capability or Analytical projects
Credit/Fraud risk management experience and understanding of credit lifecycle is preferred
Advanced Communicator
Thought leadership and solution-oriented mindset
Ability to think strategically and set POA direction
Ability to build strong relationships in a cross-functional environment. Clear, effective written and oral communication skills
Strong Analytical Skills
Proficient in collaboration to drive results
Deep understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.)
Preferred experience with Python, Hive, SQL, Hadoop
Graduate degree in Computer Science, Mathematics, Statistics or Engineering
Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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