Morgan Stanley

Business Management - Director - Product Support & Services IM

Job Description

We're seeking someone to join our team as a Director in Investment Management Operations to oversee the outsourced systems of Vendor partners to ensure the systems operating within Morgan Stanley's requirements.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within Product Support & Services within Investment Operations

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

  • Learn and follow the process surrounding the Technology Asset Inventory system and the processes surrounding moving an application to the Production Lifecycle phase and the decommissioning of the applications.  These include:

  • Ensure that security controls and entitlement processes are implemented.

  • Conduct period reviews of entitlements and user access.

  • Coordinate the authorization and entitlement review responsibilities with the Product Owner.

  • Work with other colleagues within a global organization to ensure the applications are approved and reviews are completed in a timely manner.

  • Understand and apply the FIRM’s application and vender oversight process.

  • Escalate issues with applications and vendors as needed to ensure proper visibility.

  • Identify inefficiencies and recommend process improvements within the Fund Services department.

What you’ll bring to the role:

  • Ability to learn, understand and apply the steps required for an application to be approved for Production, including the Lifecycle Gate Management

  • Ability to learn and efficiently use the iShield system for vendors and the TAI system for applications

  • Keen attention to detail

  • Good communication skills

  • Good team player

  • Fluency with all MS Office Tools

  • Ability to ‘think out of the box’ and look for creative solutions.

  • Ability to perform tasks with precision and accuracy.

  • Ability to identify, escalate risk issues and manage upward communication to all stakeholders.


 

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.


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