Capgemini

Transformation Manager

Posted On

Feb. 26, 2026

Location

Navi Mumbai, Maharashtra

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

March 18, 2026

Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

Drive productivity improvement across AM accounts by leading transformation initiatives (ZeroOps, Automation, Problem Reduction, GenAI).
Ensure ITIL excellence by maintaining high hygiene in Incident, Problem, and Knowledge Management processes.
Collaborate with senior stakeholders (internal + client) to align on KPIs, SLAs, delivery improvements, and transformation priorities.
Own industrialization and cost optimization, ensuring Contribution Margin (CM) and contractual commitments are met/exceeded.
Lead continuous improvement across multi‑technology AM environments to enhance service quality, efficiency, and delivery outcomes.

Your Profile

Strong AM leadership experience managing large, multi‑location teams (ideally 250+ FTE) across diverse tech stacks (SAP, BI, C&CA etc.).
Hands‑on expertise in transformation levers such as Automation, RPA, AIOps/GenAI, No‑Ops, Incident Reduction, Lean/Six Sigma.
Practical ITIL knowledge with experience improving KPIs, SLAs, ROI from AM improvement initiatives.
Strong analytical and data‑driven mindset to identify productivity levers, track impact, and present insights to stakeholders.
Excellent communication and collaboration skills to influence senior stakeholders, drive change, and secure prerequisites for transformations

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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