Virtusa

Servicenow developer

Job Description

P2-C3-TSTS

Job Title: Lead ServiceNow Developer

Tier : Tier 2/Senior lead software Engineer

We are seeking an experienced Lead ServiceNow Engineer to drive role and persona management initiatives within the NT environment. The ideal candidate will have extensive experience in ServiceNow, specifically in role analysis and persona management. This role will be responsible for analyzing existing roles, defining personas, and creating a framework to manage and govern user assignments effectively.

Responsibilities:
Lead ServiceNow initiatives, ensuring successful implementation and management.
Collaborate with stakeholders to gather and define project requirements.
Develop and implement ServiceNow solutions to meet business needs.
Provide technical leadership and guidance to the team.
Manage system configurations and ensure alignment with best practices.
Maintain ServiceNow modules and ensure system stability and performance.

Qualifications:
Bachelors degree in Information Technology, Computer Science, or a related field.
7+ years of experience working with ServiceNow, including extensive experience in role and persona management.
Proven track record of leading role analysis projects, including validation and definition of role requirements.
Experience in performing gap analysis and creating role/persona frameworks.
Strong knowledge of ServiceNow modules such as ITSM, ITBM, HRSD, and SecOps.
Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.
Strong problem-solving skills and a proactive approach to managing role/persona discrepancies.

Preferred Qualifications:
ServiceNow Certifications
Experience with ITIL processes and best practices.
Project Management experience, particularly in Agile environments.



Jobs at Hyderabad

Capgemini

Senior Data Pipeline Engineer and D…

Experienced Professionals

Hyderabad, Telangana

View Details

Last Date: July 2, 2025

Amazon

Transportation Specialist

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: July 1, 2025

Amazon

Senior Sales Analyst, EU3PX, Intern…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: June 24, 2025

Oracle

Software Developer 3

Professional

Hyderabad, Telangana

View Details

Last Date: Sept. 21, 2025

Virtusa

NetCracker Testing

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2025

Amazon

ML Data Associate-II

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: June 24, 2025

Virtusa

IOS developer

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2025

Virtusa

Adobe CDP Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: June 30, 2025

Virtusa

Python FSD

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2025

Virtusa

Mobile Testing

Full Time

Hyderabad, Telangana

View Details

Last Date: July 30, 2025

KPMG

Executive - Finance Managed Services

KI Professional

Hyderabad, Telangana

View Details

Last Date: June 25, 2025

Virtusa

.NET API Sr. Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2025




More Jobs at Virtusa

Virtusa

Data Engineer

Full Time

Hyderabad, Telangana

View Details

Last Date: July 31, 2025

Virtusa

UI/UX Lead

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2025

Virtusa

C++ Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2025

Virtusa

Java AWS Developer

Full Time

Bangalore, Karnataka

View Details

Last Date: Aug. 14, 2025

Virtusa

Android Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: July 30, 2025

Virtusa

Salesforce Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2025

Virtusa

Xceptor Developer

Full Time

Bangalore, Karnataka

View Details

Last Date: Sept. 30, 2025

Virtusa

TM1 Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: July 31, 2025

Virtusa

Azure Devops

Full Time

Hyderabad, Telangana

View Details

Last Date: July 31, 2025

Virtusa

Consultant

Full Time

Bangalore, Karnataka

View Details

Last Date: Aug. 31, 2025

Virtusa

Java Developer

Full Time

Mumbai, Maharashtra

View Details

Last Date: June 30, 2025

Virtusa

Sr. Java Developer

Full Time

Chennai, Tamil Nadu

View Details

Last Date: Aug. 31, 2025




Actively Recruiting Companies at Hyderabad, Telangana