Capgemini

ORDER MANAGEMENT PROCESS ASSOCIATE

Posted On

Jan. 31, 1751

Location

Salem, Tamil Nadu

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

July 16, 2025

Job Description

<p>Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. </p><div><div style='padding:10.0px 0.0px;border:1.0px solid transparent'><div style='font-size:16.0px;word-wrap:break-word'><H2 style='font-size:1.0em;margin:0.0px'><b>YOUR ROLE</b></H2></div><div><p style='margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>We are looking for a qualified Order Management expert to be a part of our company.</span></p><p style='margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'> </p><p style='margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><strong><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>In this role you will play a key role in:</span></strong></p><p style='margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><em><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'> </span></em></p><ul style='margin-bottom:0.0cm;margin-top:0.0px'><li style='margin:0.0cm -34.7pt 8.0pt 0.0px;text-align:justify;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;line-height:107%;font-family:Ubuntu, sans-serif'>1 to 3 years of experience in Order Management.</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>Problem identification and resolution of order management and logistics management processes.</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>As a member of the management team, participates in meeting service levels, key measurement targets of the team, delivers a high quality and cost-effective service and oversees the process (or part of process) and customer service decisions. </span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>Can take leadership to ensure the delivery of a customer focused service to client with highly proficient knowledge of one or more processes and continually strives to improve the process</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>Proficient knowledge of one or more processes.</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>Hands on experience of working with an ERP tool (preferably SAP U2K2)</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>A team oriented and collaborative approach</span></li></ul></div></div><div style='padding:10.0px 0.0px;border:1.0px solid transparent'><div style='font-size:16.0px;word-wrap:break-word'><H2 style='font-size:1.0em;margin:0.0px'><b>YOUR PROFILE</b></H2></div><div><ul style='margin-bottom:0.0cm;margin-top:0.0px'><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Order inquiry and creation</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Subject matter expert; coaching as necessary</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Receive orders from multiple sources</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Create and validate Orders</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Modify/Cancel and process orders</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Create delivery and shipment documents</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Integrate with load building, mode planning and route optimization</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Process returns</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif'>Archive and Retrieve Documents</span></li></ul><p style='margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><strong><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'> </span></strong></p><p style='margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><strong><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>WHAT YOU'LL LOVE ABOUT WORKING HERE</span></strong></p><p style='margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><strong><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'> </span></strong></p><ul style='margin-bottom:0.0cm;margin-top:0.0px'><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.</span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. </span></li><li style='margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif'><span style='font-size:14.0pt;font-family:Ubuntu, sans-serif;color:black'>You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. </span></li></ul></div></div></div><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</p>