Capgemini
Delivery Excellence | 15+ years | Kolkata
Job Description
Job Description
Capgemini is seeking a director level executive for Delivery excellence head role.
Primary Skills
Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes
• Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.
• Ensure the Continuous Improvement approach across Engagements and Centers
• Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
• Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)
• Supports process alignment based on best-in-class processes
• Balance Scorecard for leadership reporting
• Fosters the global sharing of innovation, new methodologies and benchmarking
• Support Big Data analytics and Cloud Computing services
Secondary Skills
Should be at least BB certified with exposure to leading Lean Six Sigma projects
• Exposure to the current automation tools and its implementation
• Preferred with BPO experience of 16+ years in driving process improvement, process transformation
• Should have knowledge on different RPA strategies & RPA products (certification added advantage)
• Advantage to have knowledge in:
• Dashboard & reporting tools like Power BI, Tableau, Qview
• Algorithms using R /Python/SAS programming
• Chatbots, Artificial intelligence, Process mining tools
• Cloud services & Analytics
• AGILE based project management
Jobs at Kolkata
Capgemini
M&C Delivery professional - B
Executives
Kolkata, West Bengal
Last Date: May 7, 2025
Capgemini
C2C Collections Process Expert - B
Experienced Professionals
Kolkata, West Bengal
Last Date: May 14, 2025
Capgemini
Industrialization Shared Services P…
Executives
Kolkata, West Bengal
Last Date: May 7, 2025
KPMG
Executive - SAP-ABAP RPA
KI Professional
Kolkata, West Bengal
Last Date: May 7, 2025
Capgemini
Administrative Coordinator - A
Executives
Kolkata, West Bengal
Last Date: May 21, 2025
Capgemini
Service Delivery - D
Experienced Professionals
Kolkata, West Bengal
Last Date: May 21, 2025
Capgemini
iPaas Architect | 14 to 20 years | …
Experienced Professionals
Kolkata, West Bengal
Last Date: May 14, 2025
Capgemini
Delivery Excellence | 15+ years | K…
Executives
Kolkata, West Bengal
Last Date: May 7, 2025
Capgemini
M&C Delivery professional - B
Experienced Professionals
Kolkata, West Bengal
Last Date: May 14, 2025
Capgemini
Industrialization Shared Services P…
Students/Graduates
Kolkata, West Bengal
Last Date: May 14, 2025
KPMG
Senior - Internal Audit
KI Professional
Kolkata, West Bengal
Last Date: May 7, 2025
Capgemini
Industrialization Shared Services P…
Students/Graduates
Kolkata, West Bengal
Last Date: May 7, 2025
More Jobs at Capgemini
Capgemini
SAP BASIS HANA
Experienced Professionals
Bangalore, Karnataka
Last Date: May 14, 2025
Capgemini
Software Engineer - B
Experienced Professionals
Noida, Uttar Pradesh
Last Date: May 14, 2025
Capgemini
Business Advisor - A
Experienced Professionals
Noida, Uttar Pradesh
Last Date: May 21, 2025
Capgemini
GTM Lead-Marketing Operations| 15+ …
Executives
Kolkata, West Bengal
Last Date: May 7, 2025
Capgemini
Record to Analyze Process Expert - A
Executives
Bangalore, Karnataka
Last Date: May 7, 2025
Capgemini
Business Advisor - B
Experienced Professionals
Noida, Uttar Pradesh
Last Date: May 7, 2025
Capgemini
MS SQL | 9 to 12 | Bangaluru & Mumb…
Experienced
Mumbai, Maharashtra
Last Date: May 21, 2025
Capgemini
Data Privacy | Relevant Experience …
Executives
Bangalore, Karnataka
Last Date: May 7, 2025
Capgemini
Record to Analyze Process Expert - A
Experienced Professionals
Bangalore, Karnataka
Last Date: May 21, 2025
Capgemini
Labelling Engineer | 4 to 6 Years |…
Experienced Professionals
Pune, Maharashtra
Last Date: May 7, 2025
Capgemini
Digital Marketing | 5 to 7 years | …
Executives
Kolkata, West Bengal
Last Date: May 14, 2025
Capgemini
MSI Design || 4 to 6 Years || Banga…
Experienced Professionals
Bangalore, Karnataka
Last Date: May 7, 2025