Amazon
Process Associate, Amazon Freight
Job Description
Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon’s newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight.
Amazon Freight (Amazon's external facing Freight service) is hiring for Billing & Payments Analyst in India and achieve a truly exception shipper experience in EU and UK regions. Join us in building the next big thing for Amazon.
Key job responsibilities
Primary Responsibilities, include but not limited to:
· Responsible for implementation on new and existing SOPs
· Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
· Support shippers by researching on invoice disputes and providing resolutions within SLA
· Support enterprise shippers through tickets and escalations
· Reconcile invoices and manage credit notes for effective cashflow and transactions
About the team
We are Amazon’s middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices.- Experience with Excel
- Bachelor's degree in Finance or any equivalent degree
- Atleast 1 year work experience
- Experience in FinOps process/billing & payments process/banking/fraud detection processes
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