Razorpay

Staff Analytics Specialist

Job Description

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Razorpay was founded by<a href="https://www.linkedin.com/in/kumarshashank/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/kumarshashank/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw1H2eeqfjnUDt3iT_Cg-jfh"> Shashank Kumar</a> and<a href="https://www.linkedin.com/in/harshilmathur/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/harshilmathur/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw3k1sK1wrIz5HKLsZA8-mTC"> Harshil Mathur</a> in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.&nbsp;</span></p> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via<a href="https://razorpay.com/x/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/x/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw0ab_bX0WbaTqedmVsyWBbZ"> Razorpay X</a>) and enabling capital availability for businesses (via<a href="https://razorpay.com/capital/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/capital/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw2ymFZuuzdG2i4lPyqQYP5I"> Razorpay Capital</a>).&nbsp;</span></div></div><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Role</strong></span></h3> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Staff Analyst role is a senior individual contributor position that emphasizes strategic impact, advanced analytical rigor, and cross-functional collaboration. You will focus on product analytics, taking ownership of high-impact projects, mentoring other team members, and contributing to the organization’s strategic goals through actionable insights and innovative analytics solutions.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This role combines hands-on data work with thought leadership, leveraging advanced analytics techniques, structured problem-solving, and storytelling to guide product decisions and strategy.</span></p> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Strategic Analytics Leadership</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead the definition of structured, scalable methodologies to solve high-ambiguity, open-ended product and business problems.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Identify and prioritize analytics opportunities to enhance product performance, customer satisfaction, and business growth.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop long-term strategic plans and next-big-bet ideas for product enhancements, aligned with organizational goals.</span></li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Advanced Data Analytics</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conduct end-to-end analyses, from data extraction to insights presentation, using advanced statistical methods and machine learning techniques as needed.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Establish robust frameworks for experimentation and impact assessment of product changes, ensuring statistical rigor and actionable recommendations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop dynamic and modularized data solutions, including advanced dashboards, to improve visibility and decision-making across teams.</span></li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Product Collaboration</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner closely with product managers to define success metrics, instrument new features, and evaluate product performance post-launch.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Influence key decisions by effectively integrating analytics into the product lifecycle, from ideation to feature optimization and data products integration.&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Promote and uphold best practices in instrumentation, experimentation, and impact evaluation within the team and across the organization.</span></li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Mentorship and Influence</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Mentor and coach junior analysts, fostering a culture of continuous learning and excellence in analytics.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Guide teams on advanced technical skills, including SQL optimization, Python-based data manipulation, and innovative statistical/machine learning approaches.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Advocate for and implement analytics innovations, fostering a self-serve analytics culture and enhancing team productivity.</span></li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Stakeholder Engagement</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Communicate compelling narratives from complex data insights to senior stakeholders, influencing strategic decision-making and ensuring alignment with organizational goals.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Act as a trusted advisor to business and product leaders, abstracting complex challenges into actionable insights and driving stakeholder confidence.</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Required Qualifications</strong></span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Education:</strong> Bachelor’s/Master’s degree in Engineering, Economics, Statistics, Mathematics, Computer Science, or a related quantitative field.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Experience:</strong> 7+ years of hands-on experience in analytics, with a proven track record in solving high-impact business problems in consumer tech or fintech.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Technical Proficiency:</strong></span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Advanced SQL skills for large-scale data manipulation.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proficiency in Python for data analysis, automation, and machine learning.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Expertise in data visualization tools such as Tableau, Looker, or Power BI.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong understanding of statistical concepts, A/B testing, and causal inference.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Familiarity with core concepts such as supervised and unsupervised learning, feature engineering, model evaluation metrics, and model deployment.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience implementing models such as regression, classification, clustering, and tree-based algorithms</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Knowledge of best practices for scaling and integrating ML solutions into production environments in collaboration with engineering/data science teams.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Knowledge of data pipeline architecture and experience with tools like Airflow or similar DAG orchestration frameworks.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Business Acumen: Deep understanding of product lifecycle, KPIs, and business strategy in consumer tech or fintech contexts.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience leading cross-functional projects with significant organizational impact.</span></li> </ul><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </span><br></span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;</span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> &amp; <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>


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